While on a business trip in Washington D.C. I accidentally dropped my brand new phone down the stairs in my hotel. I was so annoyed because I had only had this phone for a few days. I had finally finished adding all the contacts that morning and was having fun learning about all of its new gadgets and features. Who takes the stairs at a hotel anyway? I was only on the third floor and there were a bunch of people waiting for the elevator so I thought I would be healthy about it and walk up the stairs instead. While I was walking up my phone rang and I took it out of my pocket but fumbled with it a bit and dropped it on the cement steps. It didn’t’ just land there either and stop, it bounced off of the first step and them tumbled all the way down to the landing. The concrete really did a number on it. The screen was completely shattered and the corners were chipped. Later I realized that something got knocked loose near the charging port so it wouldn’t even charge.
I still had a few days to go at the conference that I was in town for, so I hoped that maybe I could find a phone repair service around the D.C. area that might perform miracles. I honestly did not think my broken phone was at a stage where it could be repaired but I wanted to at least check because otherwise I would have to get a brand new one again and I didn’t want to spend the time or the money on that. After sulking for a little bit I took the elevator back down to the hotel lobby to ask the concierge if they knew of a spot that I could go to for repairs and they actually did. The concierge said that it wasn’t a very common question in his line of work but he had actually just broken his own phone and found a place in the city that did repairs and replacements pretty quickly and for an honest price. He wrote down the company name and address and said if anyone could fix my phone, they could.
I really hoped that this place could help me out so I went to see them right then. For the next few days I would be in conferences so I didn’t think I would have time to later. I found the place the concierge spoke of and met with a repair technician who did a few inspections on the phone first. He told me that luckily all of the damage, aside from the shifted charging connection was external and could easily be replaced with new plates and a new screen. As for the charging port, it would easily be fixed just by tightening up the connections again. All in all, my phone could be repaired in a few hours despite its grim appearance. I was elated at this news and almost kissed the guy. He had my phone completely done in a few hours and the rest of my trip went on as if nothing had ever happened.